Shipping policy
Shipping Policy
Delivery charges
Poore Pakistan mein delivery bilkul free hai. Koi minimum order nahi — chhota order ho ya bara, delivery charge nahi lagta.
Order kab bheja jata hai
Order confirm hone ke baad hum usay 2 se 4 karobari din mein bhej dete hain. Itwaar aur sarkari chhuttiyon par dispatch nahi hota. Eid aur peak season mein aik do din zyada lag sakte hain.
Kitne din mein pahunchta hai
Hum M&P courier ke zariye bhejte hain.
- Bare shehar (Lahore, Karachi, Islamabad, Faisalabad, Multan): aam tor par 2 se 3 din
- Chhote shehar aur dehi ilaqe: 4 se 6 din
- Door daraz ilaqe (Gilgit Baltistan, Balochistan ke andaruni ilaqe): 6 se 8 din
Yeh andaze hain, guarantee nahi. Mausam, hartaal ya courier ki apni taakhir hamare ikhtiyar mein nahi hoti.
Tracking
Parcel bhejte hi hum aap ko WhatsApp par tracking number bhej dete hain. Kisi bhi waqt status maloom karne ke liye apna order number 0303 7700029 par bhej dein.
Cash on Delivery
COD poore Pakistan mein available hai. Paise courier ko us waqt dein jab parcel aap ke haath mein aaye. Bare bulk aur corporate gift orders par hum advance ya partial payment maang sakte hain.
Address aur phone — sab se ahem baat
Pakistan mein delivery fail hone ki sab se bari wajah adhoora address ya band phone hoti hai. Order karte waqt poora address aur chalta hua number zaroor likhein.
Courier aam tor par do dafa call karta hai. Rabta na ho to parcel hamein wapas chala jata hai. Agar aap ka pata dhoondhna mushkil hai to order note mein koi nishani likh dein — masalan "masjid ke saamne".
Parcel wapas aa jaye to
Agar rabta na hone ki wajah se parcel wapas aa jata hai, to hum WhatsApp par aap se rabta karte hain. Aap dobara bhijwana chahein to hum bhej dete hain — pehli dafa dobara bhejne ka kharcha hum uthate hain.
Beroon-e-mulk delivery
Filhaal hum sirf Pakistan ke andar delivery karte hain.
Rabta
WhatsApp: 0303 7700029
Email: info@desiroots.pk
Desi Roots, Shop No. 4, Near Gulberg Park, Gulberg Housing Society, Vehari, Punjab 61100, Pakistan